Legal

Privacy Policy

Last Updated: June 28, 2026

1. What we collect

When you create an account, we collect your name, email address, and billing information. When investors view your shared deck links, we collect anonymised session data including page views, time-on-page, and approximate geographic location derived from IP address. We do not collect investor names or personal details without their consent.

2. How we use your data

We use the data we collect to:

  • Provide real-time deck view notifications and analytics
  • Calculate page-by-page engagement metrics for your deal rooms
  • Send weekly pipeline digest emails (Founder and Pro plans)
  • Process billing securely and manage your application subscription
  • Detect and prevent abuse of shared links

3. Data storage

Uploaded deck files are stored in Cloudflare R2 object storage with server-side encryption at rest. Database records are stored in Neon PostgreSQL hosted in the US East region. We retain your data for as long as your account is active. You may request deletion at any time.

4. Cookies

We use a single first-party session cookie to authenticate your dashboard session. On public deck view pages, we set an anonymous visitor cookie solely to deduplicate view counts — this cookie contains no personally identifiable information. See our Cookie Policy for full details.

5. Third-party services & Merchant of Record

We share data with the following third parties only as necessary:

Paddle

Our checkout options are powered by Paddle. Paddle.com Market Limited acts as the Merchant of Record for all our application subscriptions and handles global merchant compliance, sales tax calculation, and secure payment remittance. Your card details never touch our local servers.

Mux

Optimized video streaming infrastructure and delivery metrics tracking.

Resend

Transactional email delivery for alerts and digest emails.

Cloudflare

Secure file storage and global CDN delivery.

Vercel

Application hosting and edge network delivery.

6. Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Export your deal and analytics data in JSON format
  • Opt out of marketing emails at any time via the unsubscribe link

7. Data retention

We retain your account data for 30 days after account deletion before permanent removal. Anonymised aggregate analytics may be retained indefinitely. Uploaded deck files are deleted within 7 days of account deletion.

8. Contact

For any privacy-related questions or data requests, please reach out to our privacy team. We respond to all privacy requests within 5 business days.

Direct Privacy Support

Reach us securely at: support@kreatorly.com

Email Privacy Team