Privacy Policy
Last Updated: June 28, 2026
1. What we collect
When you create an account, we collect your name, email address, and billing information. When investors view your shared deck links, we collect anonymised session data including page views, time-on-page, and approximate geographic location derived from IP address. We do not collect investor names or personal details without their consent.
2. How we use your data
We use the data we collect to:
- Provide real-time deck view notifications and analytics
- Calculate page-by-page engagement metrics for your deal rooms
- Send weekly pipeline digest emails (Founder and Pro plans)
- Process billing securely and manage your application subscription
- Detect and prevent abuse of shared links
3. Data storage
Uploaded deck files are stored in Cloudflare R2 object storage with server-side encryption at rest. Database records are stored in Neon PostgreSQL hosted in the US East region. We retain your data for as long as your account is active. You may request deletion at any time.
5. Third-party services & Merchant of Record
We share data with the following third parties only as necessary:
Paddle
Our checkout options are powered by Paddle. Paddle.com Market Limited acts as the Merchant of Record for all our application subscriptions and handles global merchant compliance, sales tax calculation, and secure payment remittance. Your card details never touch our local servers.
Mux
Optimized video streaming infrastructure and delivery metrics tracking.
Resend
Transactional email delivery for alerts and digest emails.
Cloudflare
Secure file storage and global CDN delivery.
Vercel
Application hosting and edge network delivery.
6. Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your deal and analytics data in JSON format
- Opt out of marketing emails at any time via the unsubscribe link
7. Data retention
We retain your account data for 30 days after account deletion before permanent removal. Anonymised aggregate analytics may be retained indefinitely. Uploaded deck files are deleted within 7 days of account deletion.
8. Contact
For any privacy-related questions or data requests, please reach out to our privacy team. We respond to all privacy requests within 5 business days.
Direct Privacy Support
Reach us securely at: support@kreatorly.com